Returns & refunds

We accept free returns:

  • From the time you receive your merchandise from our couriers, you have 14 days to decide whether to keep it or return it in its original condition for a refund.
  • In the above mentioned 14 days period you have to inform us by e-mail info@nobig.art about your intent to return the product.
  • You have 3 (three) more days from the day you contacted us to ship out the artwork/ print.

The refund conditions:

  • We have received the artwork and checked that it’s in good condition.
  • We will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order within 3 business days of your merchandise return.